At MGA, we are committed to protecting your privacy and safeguarding any personal data you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit or interact with our website or contact us directly.

1. Information We Collect

When you get in touch with MGA, we may collect personal details such as your name, email address, phone number, and any message content you choose to share, whether through our contact form, email, phone call, or subscription sign-ups.

In addition to this, our website automatically gathers technical data, including your IP address, browser type, device details, and how you use our site. We use cookies and similar tools to improve functionality and understand how visitors interact with our pages. You can manage or turn off cookies at any time via your browser settings.

2. How We Use Your Information

The information we collect allows us to maintain and improve our website, respond to enquiries, and enhance your user experience. We may occasionally send you updates or marketing content, but only if you've agreed to receive them.

Analytics tools help us understand visitor behaviour, while strong security measures protect your data during these processes.

3. How We Share Your Information

We may share your data with trusted service providers who support our business operations, such as website hosting, analytics, and marketing tools. These providers are contractually required to protect your information.

If you’ve opted in to marketing communications, we may use your data to deliver relevant content or advertising through trusted platforms like Google or Meta. You can opt out at any time.

We may also share your data if required by law, to protect our legal rights, or in response to legitimate requests from public authorities.

4. Children's Privacy

As a performing arts academy for children, we may hold limited information about our students (such as names, ages, and attendance records). This information is provided by and handled in partnership with parents or guardians, and always with their consent.

We do not collect data directly from children. Parents or guardians can contact us at any time to access, correct, or request the removal of their child’s information.

5. How Long We Keep Your Data

We keep your information only as long as necessary to fulfil the purposes it was collected for, including legal or safeguarding obligations. Once no longer required, your data will be securely deleted or anonymised.

6. Your Rights and Choices

Under the UK GDPR, you have rights regarding your personal data. These include the right to access your information, correct inaccuracies, request deletion, object to or restrict processing, request data portability, or withdraw your consent where it has been given. To make any such request, please contact us at: [email protected]

7. Data Security

We take appropriate measures to protect your data. This includes the use of secure servers, encrypted communication, access controls, and regular system monitoring. While we make every effort to secure your data, no system can guarantee complete protection.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, along with the revised effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at: [email protected].